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8 Questions You Should Always Ask Your Clients

8 Questions that you should always ask your client

8 questions you should ask your wedding client

8 Questions you should Always ask your Wedding Client

  1. What is your budget?

Some planners say this is not a question they ask their client. I personally cannot understand how I could do my job to the fullest ability if I don’t ask this question. Of course, if you are a month of coordinator coming in after most of the items have been checked off the list, there is no need to ask their budget. As for full service clients, even though it might feel like an intimate detail, it is necessary to keep within the bounds of their budget. For example, you have two amazing cake bakers on your vendor list. One makes extravagant cakes, 7 tiered with gold laced buttercream frosting that starts around $1k and the other makes amazing cakes, taste great, but more reasonable per slice. You need to know what to recommend, right? One of the main parts of my job is managing the numbers of a wedding, so this question is a must in my business.

 

  1. What are your Non-negotiables?

What can the bride and groom absolutely not live without during their wedding? For instance, I once had a bride who insisted that their cocker spaniel be a part of the nuptials. That is key to planning the logistics of getting the dog to the ceremony and back home again after photos. Also, making sure the location allows animals could be a set back if you aren’t prepared. These non-negotiables are very important to them, therefore they will be important to you.

 

  1. Have you ever been to a wedding and didn’t like something?

Dislikes are just as important as a couples likes. Sometimes couples are unaware of things that are important to them when they start, this give you an idea of what THEY paid attention to during other weddings. For instance, they hated the goofy dance songs or didn’t particularly like the table arrangements.

 

  1. How many guests are invited to the wedding?

Knowing an estimated guest count is crucial when consulting the couple on venues, vendors, and budget. For example, if a couple wants an intimate garden wedding but has a guest list of 400 chances are, you are going to have to get creative…Another reason is for consulting purposes. If they indeed want 400-500 people, you will most likely need to talk to them about extra costs for assistants if that is something you offer.

 

  1. How did you meet?

For me, wedding planning becomes very personal. You are helping a couple with the most important day of their lives. You will become involved with all the small details including who is bringing Grandma to the reception. Getting to know them on a personal level helps them become more comfortable with you since you will be spending a lot of time together.

 

  1. What is your ideal wedding?

This is a great question for couples. You get to know their overall vision for their wedding. Its also great to be able to see how prepared they are, whether the bride has been planning her dream wedding in her head since she was a wee little thing, or they have no clue what they want. It’s an excellent question so you can relate it to vendors, budgets, themes, and venues.

 

  1. Is there anything important that I should know about as your planner?

This question seems odd possibly. Okay I get it. However, I once had a bride who’s parents could not, and would not be in the same area with each other. (Divorced very recently) This was crucial information for my assistant and I.  It was a logistical nightmare with ceremony processions and the family photos but if it helped alleviate the bride’s nerves on her wedding day, it was very important for me to know ahead of time.

 

  1. What is your date?

Before you can lock them in as clients, a date is necessary. If they happen to tell you December 25th, you are going to need to know that as soon as possible before you start booking vendors who perhaps don’t work on Christmas Day (or yourself!). A date is also very helpful when recommending color palettes, flowers that are in season, or an outdoor venue in the dead of a southern summer. So ask the date!

 

 

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